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Rep Anna Eshoo

Help with a Federal Agency

Help with a Federal Agency:

 

If you need assistance with a federal agency, such as the Social Security Administration, U.S. Citizenship and Immigration Services, the Department of Veterans Affairs, the Internal Revenue Service or any other federal government agency, Congresswoman Eshoo’s office may be able to help.

*Special note on the conflict in Israel (updated October 9, 2023) - The Department of State has a 24/7 coordinating group communicating with U.S. citizens and is providing  assistance through phone calls and an online form. U.S. citizens seeking to be in touch with the U.S. Embassy in Israel can fill out the form or call 1-833-890-9595 or 1-606-641-0131. Check the latest security update from the U.S. Embassy in Israel here for additional updates. 

Due to the Privacy Act of 1974, written authorization is needed in order for Congresswoman Eshoo to assist you. Once you’ve determined that you reside within CA-16, complete and sign a Privacy Consent Form and return it to Congresswoman Eshoo’s Palo Alto office online. Staff will then contact you to assist you with your case.

Once you submit the Privacy Release using the link below, you will see a confirmation ID and receive an email with a copy of your submission. If you do not see the email within 30 minutes and you've checked your spam or junk folder, please contact the Palo Alto District Office at 650-323-2984 with your confirmation ID.

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Submit your privacy release here

 

Please note, the passport agency is experiencing a high volume of requests for assistance and it may take some time for us to hear back. Make sure to include your passport locator number and attach proof of travel and proof of emergency (if any) with your privacy release.  Also, many agencies require your signature to match the application that was filed so be sure to sign carefully to avoid delays.

If you would prefer to print out the release and mail or fax it in to the Palo Alto District Office, below are the Privacy Consent Forms for your use:

 

Planning to travel abroad?

The Passport Agency is experiencing lengthy delays due to an unprecedented volume of applications this year. Apply early for your passport to avoid unexpected expenses and delays. Allow yourself extra time to obtain a passport and visas, if needed, as processing times can change without notice.

Instructions from the Department of State on what you can do if you’re traveling within 5-14 days can be found under Contacting Us If You Have UrgentTravel here.  Otherwise, you can check the current processing times here and track your application here.

Once you’ve secured your passport, enroll in STEP prior to your travels to receive up-to-date safety and security information while abroad.

     

    Help with Legal Issues: 

     

    Congresswoman Eshoo cannot intervene on legal matters pending before the courts or address issues that are not within the jurisdiction of the federal government. If you have a legal question or case and need additional guidance, check out Lawyer Referral Services provided by the State Bar of California or check the List of Pro Bono Legal Service Providers provided by the U.S. Department of Justice.

    NOTE: If you are seeking information on your eligibility for various government benefits, GovBenefits.gov may provide the answers to your questions. This website provides information about government eligibility through a free, confidential, and easy-to-use questionnaire.

     

     

    Help with a State, County, or City Agency: 

     

    If your concern is not with the federal government, but more local in nature, you may wish to contact your State, County, or City elected officials for help. Check below if you’re not sure who your local representative is: