If you or a family member are affected by the earthquake in Mexico, please see the Department of State Website (for U.S. citizens abroad) or FEMA (for those in U.S. or U.S. Territories*) for the latest information including the location of local shelters and how to notify the appropriate task force to assist your loved one.
If someone needs assistance and they were affected by the earthquake in Mexico:
- The U.S. Embassy in Mexico City is open for routine American Citizen Services and Visa Services. View the latest information on safety and security messages by visiting the U.S. Embassy website.
- Contact the U.S. Embassy in Mexico City, located at Paseo de la Reforma 305, Colonia Cuauhtémoc, Mexico D.F. 06500. The U.S. Embassy is open Monday through Friday from 8:00 a.m. to 5:00 p.m.
- Contact information for the U.S. Consulates General in Mexico can be found on the U.S. Embassy Mexico City website.
- U.S. citizens traveling and residing abroad are encouraged to enroll their travel plans on our website, travel.state.gov using the Smart Traveler Enrollment Program (STEP.state.gov), and to read the Country Specific Information also found on the site.
- U.S. citizens may also contact the International Red Cross to help locate missing or injured family members at 844-782-9441 or use the International Reconnecting Families Inquiry Form.
- the Mexican government created a website (in Spanish) to report building structural damages and gas leaks.
Are you prepared for the next big one?
If you live in the bay area, you’re familiar with the earthquake drills. It’s important to prepare your earthquake kit and put a family plan in place in advance of an earthquake so that you can be prepared. Depending on the size of the earthquake and the resulting damage, first responders may not be able to reach you immediately. Make sure to have enough water, food, and supplies available until help arrives.
The Red Cross provides helpful tips on what you can to before, during, and after an earthquake. You can also find a helpful earthquake safety checklist in various languages.
Find out what resources are available to you from FEMA or USGS:
- Directory of FEMA Earthquake Partners
This publication includes contact information for more than 300 organizations and individuals involved in earthquake mitigation at the federal and state levels and in the non-governmental sector.
- State Earthquake Contacts
Many state and territorial governments include programs or positions responsible for coordinating efforts to reduce seismic risks. Earthquake programs are typically found in state emergency management agencies and state earthquake risk-reduction activities are typically led by earthquake program managers or coordinators or by state hazard mitigation officers.
- Regional Earthquake Consortia
FEMA provides support for the operation of four regional consortia, nonprofit organizations that are responding to the multistate, region-wide impacts that large earthquakes could produce in different parts of the nation.
- FEMA Earthquake Contacts
Earthquake-specific activities at FEMA are coordinated by an earthquake program team located at FEMA headquarters, working in concert with regional earthquake program managers located in FEMA’s regional offices. Because their activities are supported through FEMA’s participation in the National Earthquake Hazards Reduction Program (NEHRP), these personnel are also known collectively as the FEMA NEHRP team.